Patient Scheduling Specialist - Call Center

Illinois Eye Center; Peoria (IL); On-site; USD 24,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Insurance - health, dental, group term

Uniform allowance

Jury duty pay

401k with match

Profit sharing contribution

Awards program

Continued education & advanced培训

Employee discounts

Job summary

Illinois Eye Center in Peoria, IL is seeking a friendly, patient-facing team member to join our medical office. This full-time, on-site role handles calls, schedules appointments, and enters patient information accurately to support high-quality eye care.

You should have a high school diploma or equivalent and at least two years of customer service experience; call center or patient scheduling experience is preferred, in a fast-paced, team-oriented environment.

Qualifications

• High school diploma or equivalent
• Two years minimum experience in customer service
• Call Center or Patient Scheduling experience preferred

Responsibilities

• Serve as the first point of contact for patients by answering and managing incoming calls, scheduling appointments, and entering information into our computer system accurately.

Skills

Strong communication

Customer service

Data entry

Teamwork

Calm under pressure

Empathy

Problem solving

Organization

Education

High school diploma or equivalent

Job description

Illinois Eye Center in Peoria, IL is seeking a friendly, patient-facing team member to join our medical office. This full-time, on-site role handles calls, schedules appointments, and enters patient information accurately to support high-quality eye care.

You should have a high school diploma or equivalent and at least two years of customer service experience; call center or patient scheduling experience is preferred, in a fast-paced, team-oriented environment.