Patient Scheduling Specialist — Bilingual (Spanish)

Complete Care; Florida; Presencial; USD 35.000 - 60.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary

Medical, dental, and vision insurance

401(k) with 2% company match

Competitive PTO

Sick days

6 paid holidays + 1 floating holiday

Company-paid life insurance

Short-term disability coverage

Descripción de la vacante

Complete Care in Maitland, FL is seeking a patient-focused intake coordinator with strong sales and communication skills to join our growing team. You will be the first point of contact for new patients, guiding them through their care journey with empathy and accuracy.

Responsibilities include scheduling, educating patients, and handling multi-line phone systems; bilingual Spanish is a strong plus. We offer competitive salary, benefits, PTO, and a path to contribute to national expansion of our

Formación

• At least 1 year of sales experience (preferred).
• Prior phone sales experience is a plus.
• Experience working with a multi-line phone system.
• Familiarity with a CRM system is advantageous.
• Bilingual (Spanish) speakers are a strong plus.
• Excellent communication and interpersonal skills with a genuine ability to connect with patients.
• Proven success in sales or healthcare-related roles is a bonus.
• Strong organizational skills with the ability to focus on what truly matters.
• A genuine passion for helping others and making a meaningful impact on patient health and well-being.
• The confidence and empathy to address and overcome objections, using active listening and effective solutions.

Responsabilidades

• Schedule new patients courteously and efficiently, including scheduling, rescheduling, and cancellations.
• Educate patients on what to expect, ensuring they feel confident and engaged in their upcoming appointments.
• Exhibit exemplary phone etiquette, representing Complete Care with warmth and professionalism.
• Work both independently and collaboratively within a supportive team environment.
• Accurately assess patient needs based on their injuries, previous treatments, and current symptoms.

Conocimientos

Sales experience

Phone sales

CRM familiarity

Bilingual Spanish

Communication skills

Empathy

Descripción del empleo

Complete Care in Maitland, FL is seeking a patient-focused intake coordinator with strong sales and communication skills to join our growing team. You will be the first point of contact for new patients, guiding them through their care journey with empathy and accuracy.

Responsibilities include scheduling, educating patients, and handling multi-line phone systems; bilingual Spanish is a strong plus. We offer competitive salary, benefits, PTO, and a path to contribute to national expansion of our