Bilingual Medical Front Desk Specialist | Patient Care & Scheduling

EAST FLORIDA PREMIUM MEDICAL CARE L; Florida; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k)

Fixed Schedule

Positive and Professional Work Enviorn

Competitive Compensation

Career Advancement Opportunities

Job summary

East Florida Premium Medical Care is seeking a bilingual Medical Front Desk Receptionist to join our outpatient healthcare team. This position serves as the first point of contact for patients and visitors and plays an essential role in creating a welcoming and efficient clinical environment.

The Front Desk Associate will be responsible for patient check-in and check-out, appointment scheduling, insurance verification, and maintaining accurate patient information within the electronic health

Qualifications

• Previous medical office or front desk experience preferred.
• Experience with electronic health record (EHR) systems is an advantage.
• Strong customer service and interpersonal communication skills.
• Excellent organizational and multitasking abilities.
• Attention to detail and accuracy when handling patient information.
• Ability to work in a team-oriented healthcare environment.

Responsibilities

• Greet patients and visitors in a professional and courteous manner.
• Manage patient check-in and check-out processes, ensuring all required documentation is completed.
• Schedule, confirm, and update patient appointments using the clinic’s scheduling system.
• Verify insurance coverage and collect copayments or other required patient payments.
• Maintain accurate patient demographic and insurance information within the electronic health record system.
• Answer and direct incoming phone calls while providing clear information regarding services, appointments, and office policies.
• Assist patients with forms and administrative questions when needed. Maintain an organized front desk area and ensure patient confidentiality at all times.
• Collaborate with clinical staff and providers to ensure smooth patient flow and efficient office operations.

Skills

Medical front desk experience

EHR experience

Customer service

Interpersonal communication

Organizational skills

Attention to detail

Teamwork

Tools

EHR software

Job description

East Florida Premium Medical Care is seeking a bilingual Medical Front Desk Receptionist to join our outpatient healthcare team. This position serves as the first point of contact for patients and visitors and plays an essential role in creating a welcoming and efficient clinical environment.

The Front Desk Associate will be responsible for patient check-in and check-out, appointment scheduling, insurance verification, and maintaining accurate patient information within the electronic health