Patient Services Coordinator - Medical Office & Scheduling

US Oncology Network-wide Career Opportunities; McAllen (TX); On-site; USD 32,000 - 48,000; Full time

Job summary

The US Oncology Network is seeking a Patient Services Coordinator for the Texas Oncology clinic in McAllen. This full-time role supports the Revenue Cycle Department and involves greeting patients, scheduling, and handling patient paperwork with confidentiality and accuracy.

Level 1–Sr depending on experience. Typical workweek is Mon-Fri, 8:00am-5:00pm at 1901 S. 2nd Street, McAllen, TX. The organization emphasizes compliant, high-quality cancer care with patient-centered support.

Qualifications

• High school diploma or equivalent required.
• Some receptionist or office experience preferred.
• Proficiency with computer systems and Microsoft Office required.
• Must successfully complete required e-learning courses within 90 days of occupying position.

Responsibilities

• Greets patients and visitors to the clinic in a prompt, courteous and professional manner.
• Checks in patients and informs clinical staff of patient arrival.
• Provides and explains paperwork for the patient to complete prior to examination and collects, proofs for completeness, and files patient forms.
• Updates demographics and insurance information in the system and collects co-pays and balances; provides receipt.
• Answers and screens routine questions, routes to appropriate personnel, and takes thorough messages.

Skills

Receptionist experience

Customer service

Attention to detail

Education

High school diploma

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Scheduling software

Job description

The US Oncology Network is seeking a Patient Services Coordinator for the Texas Oncology clinic in McAllen. This full-time role supports the Revenue Cycle Department and involves greeting patients, scheduling, and handling patient paperwork with confidentiality and accuracy.

Level 1–Sr depending on experience. Typical workweek is Mon-Fri, 8:00am-5:00pm at 1901 S. 2nd Street, McAllen, TX. The organization emphasizes compliant, high-quality cancer care with patient-centered support.