Patient Scheduling Representative - Family Medicine

UW Health; Windsor (WI); Vor Ort; USD 22.000 - 32.000; Teilzeit

Zusammenfassung

UW Health in Wisconsin is seeking a Part-time Patient Scheduling Representative to manage appointment scheduling by phone, in person, or electronic methods. The role includes handling incoming calls, placing outgoing calls, and coordinating with clinic staff to ensure timely patient care.

The position requires no minimum education, with a high school diploma preferred and additional healthcare/education credentials as pluses.

Qualifikationen

• 6 months previous experience in an office or customer service environment Required
• Previous experience working in healthcare Preferred
• Previous experience scheduling of patients Preferred
• Previous experience with answering phones, greeting clients and customers in person Preferred

Aufgaben

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Kenntnisse

Customer service

Ausbildung

High School Diploma or equivalent

Associate's Degree in Business Administration/Healthcare or related field

Bachelor's Degree in Business Administration/Healthcare or related field

Jobbeschreibung

Work Schedule

Part-time, 80% FTE, day shift. Monday - Friday between the hours of 8:30 am - 5:00 pm. No weekends required. Hours may vary based upon operational needs of the clinic.

Pay

Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable

Join the #1 hospital in Wisconsin!

We are seeking a Patient Scheduling Representative to:

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Qualifications

• No minimum education required.
• High School Diploma or equivalent Preferred
• Associate's Degree Bachelor's Degree in Business Administration, Healthcare, or other related field Preferred

Work Experience

• 6 months previous experience in an office or customer service environment Required
• Previous experience working in healthcare Preferred
• Previous experience scheduling of patients Preferred
• Previous experience with answering phones, greeting clients and customers in person Preferred

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Clinics

- our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.