Patient Scheduling Representative - Family Medicine

UW Health; Town of Sun Prairie (WI); Sur place; USD 22 000 - 32 000; Plein temps

Résumé du poste

UW Health in Wisconsin is seeking a Patient Scheduling Representative to join our team. This full-time role schedules appointments by phone, in person, or electronically, handles inbound and outbound calls, and coordinates with clinic staff to ensure timely patient care.

No minimum education is required, though a high school diploma or equivalent is preferred, with additional degrees or healthcare scheduling experience viewed favorably.

Qualifications

• No minimum education required.
• High School Diploma or equivalent preferred.
• Associate's or Bachelor's degree in Business Administration, Healthcare, or related field preferred.
• Six months of office or customer service experience required.
• Healthcare or patient scheduling experience preferred.

Responsabilités

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming calls from patients to assist with scheduling.
• Make outgoing calls to schedule appointments.
• Coordinate with clinic staff to ensure timely care.

Formation

HS Diploma or equivalent (Preferred)

Associate's or Bachelor's degree in Business Administration, Healthcare, or related field (Preferred)

Description du poste

Work Schedule

100% FTE, 40 Hours per week. Shifts scheduled Monday - Friday within the 7:30 am - 5:30 pm time frame. Hours may vary based upon operational needs of the clinic.

Job Description

100% FTE, 40 Hours per week. Shifts scheduled Monday - Friday within the 7:30 am - 5:30 pm time frame. Hours may vary based upon operational needs of the clinic.

Pay starts at $19.59 per hour, work experience that is relevant to the position will be taken into consideration when determining the starting base pay.

Be part of something remarkable, Join the #1 hospital in Wisconsin! We are seeking a Patient Scheduling Representative to:

• Schedule appointments via phone, in-person or electronic correspondence.
• Take incoming phone calls from patients and their families to assist them with their appointment scheduling needs.
• Make outgoing phone calls to patients to schedule their appointments.
• Coordinate with clinic staff to ensure that patients receive appropriate care in a timely manner.

Education

No Minimum Education Required

High School Diploma or equivalent Preferred

Associate's Degree Bachelor's Degree in Business Administration, Healthcare, or other related field Preferred

Work Experience

Minimum – Six (6) months of previous experience in an office or customer service environment.

Preferred – Previous experience working in healthcare, previous experience scheduling of patients or previous experience answering phones and greeting clients in person

Our Commitment to Social Impact and Belonging

UW Health is committed to fostering a workplace that creates belonging for everyone and is an Equal Employment Opportunity (EEO) employer. Our respect for people shines through patient care interactions and our daily work practices as we work to embrace the knowledge, unique perspectives and qualities each employee and faculty member brings to work each day. It is the policy of UW Health to provide equal opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

UW Health Clinics

our physicians and staff are dedicated to providing an exceptional patient and family experience by delivering the highest quality of care in a compassionate environment. With more than 80 primary and specialty care clinics located throughout Dane County and the surrounding areas, we are proud to have the opportunity to impact the communities we serve.

UW Medical Foundation benefits

UW Medical Foundation benefits