Clinical Therapies Scheduling Specialist

10 Nationwide Children's Hospital; Columbus (OH); On-site; USD 38,000 - 46,000; Full time

Job summary

Nationwide Children’s Hospital in Columbus, OH is seeking an experienced patient scheduling professional to manage the scheduling workflow for their section and maintain patient reminder activity in coordination with the scheduling team.

The role requires a high school diploma, two years of medical secretary experience, and strong customer service. You will create templates, resolve conflicts, distribute schedules, maintain records, and generate routine scheduling reports to support care teams.

Qualifications

• Two years of medical secretary experience required.
• High School graduate or equivalent required.
• Excellent customer service skills.

Responsibilities

• Create templates, identify conflicts, and schedule patients as directed and according to availability and priority.
• Adjust schedules and distribute updated schedules to necessary parties.
• Maintains accurate records and statistics.
• Coordinates with relevant parties to ensure resources are available for scheduled events and collection of pre-registration information.
• Sends reminders or directs phone calls to patients, ensuring they are aware of upcoming events and appointments.
• Generates reports on scheduling activities and presents them to relevant parties as needed.

Skills

Excellent customer service

Education

High School diploma or equivalent

Job description

Nationwide Children’s Hospital in Columbus, OH is seeking an experienced patient scheduling professional to manage the scheduling workflow for their section and maintain patient reminder activity in coordination with the scheduling team.

The role requires a high school diploma, two years of medical secretary experience, and strong customer service. You will create templates, resolve conflicts, distribute schedules, maintain records, and generate routine scheduling reports to support care teams.