Patient Scheduling Navigator - Home Health Coordination

AdventHealth; Avon Park (FL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Paid Time Off from Day One

4 Weeks 100% Paid Parental Leave

403-B Retirement Plan

Career Development

Job summary

AdventHealth is seeking a scheduling coordinator in Sebring, FL to manage patient schedules and coordinate daily workflows across shifts. You will edit schedules, handle patient transfers, and maintain the electronic medical record with accuracy for morning huddle.

Strong communication and basic healthcare terminology are essential. This full-time Day shift role requires a High School diploma, 1+ related medical office experience, and a valid driver’s license; AdventHealth provides comprehensive

Qualifications

• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively.
• Medical terminology knowledge.
• Knowledge of electronic medical record.
• Knowledge of basic to intermediate MS Office Suite including Word, Excel, PowerPoint, Outlook.
• Ability to complete AdventHealth Home Care Orientation and Training.

Responsibilities

• Manages the schedule for all patients and edits schedules for employees calling in sick, ensuring timely reassignment of patients.
• Initiates infection control forms and uploads them as “Employee Infection Report” in HR Console.
• Receives second calls from field staff during times clinical supervisors are unavailable and refers clinical questions to Manager or Director as necessary.
• Maintains the patient hospitalization log, enters coordination notes in electronic medical records, and updates daily for morning huddle.
• Provides appropriate transfer summary and medication list to the receiving inpatient facility.
• Completes requested schedules according to agency scheduling guidelines, including discharge visits, OASIS collection, recert visits, and rescheduled visits.
• Ensures supervisory visits are scheduled according to agency protocol and regulatory mandates.
• Adjusts service codes related to discharge visits, supervisory visits, and buddy codes considering the entire episode of care.
• Runs all scheduling reports, including Agent Summary Report and Missed Visit Done on Paper Report.
• If the PSC is an LPN, receives lab reports, assesses for normality, faxes copies to doctors and pharmacies, informs appropriate staff, and routes to the Medical Records Department.
• Updates employee schedules daily, considering productivity and geographic issues, and discusses assignments with supervisor/manager for approval.
• Serves on at least two agency-wide committees per year as requested.
• Performs other duties as assigned.

Skills

Communication skills

Medical terminology

EMR knowledge

Microsoft Office

Education

High School Diploma or GED

Job description

AdventHealth is seeking a scheduling coordinator in Sebring, FL to manage patient schedules and coordinate daily workflows across shifts. You will edit schedules, handle patient transfers, and maintain the electronic medical record with accuracy for morning huddle.

Strong communication and basic healthcare terminology are essential. This full-time Day shift role requires a High School diploma, 1+ related medical office experience, and a valid driver’s license; AdventHealth provides comprehensive