Patient Scheduling Coordinator

AdventHealth; Sebring (FL); On-site; USD 22,000 - 36,000; Full time

Benefits offered by this job

Medical Insurance

PTO from Day One

403(b) Retirement Plan

Parental Leave

Job summary

AdventHealth in Sebring, FL is seeking a full-time Scheduler with day shift responsibilities in Home Care. You will manage patient schedules, call coverage, and update the EMR daily, ensuring smooth patient flow and accurate records.

The role requires a high school diploma, 1+ year in a medical office, knowledge of EMR, and MS Office skills, plus a valid driver’s license and strong English communication.

Qualifications

• High school diploma or equivalent required.
• 1+ year related experience in a medical office required.
• Knowledge of electronic medical records and basic MS Office.
• Valid driver’s license required.
• Ability to communicate in English effectively.

Responsibilities

• Manages the schedule for patients and edits schedules for staff calling in sick.
• Initiates infection control forms and uploads them in HR Console.
• Receives second calls from field staff and refers clinical questions to supervision.
• Maintains the patient hospitalisation log and updates daily for morning huddle.
• Provides transfer summaries and medication lists to receiving inpatient facilities.
• Completes schedules per agency guidelines including visits and re-schedulings.
• Ensures supervisory visits align with policy and regulatory mandates.
• Updates employee schedules daily considering productivity and geography.
• Participates on at least two agency-wide committees per year.

Skills

Communication

Medical terminology

EMR systems

MS Office

Education

High School diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Outlook

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

Full time

Shift:

Day (United States of America)

Address:

4200 SUN N LAKE BLVD

City:

SEBRING

State:

Florida

Postal Code:

33872

Job Description:

• Manages the schedule for all patients and edits schedules for employees calling in sick, ensuring timely reassignment of patients.
• Initiates infection control forms and uploads them as “Employee Infection Report” in HR Console.
• Receives second calls from field staff during times clinical supervisors are unavailable and refers clinical questions to Manager or Director as necessary.
• Maintains the patient hospitalization log, enters coordination notes in electronic medical records, and updates daily for morning huddle.
• Provides appropriate transfer summary and medication list to the receiving inpatient facility.
• Completes requested schedules according to agency scheduling guidelines, including discharge visits, OASIS collection, recert visits, and rescheduled visits.
• Ensures supervisory visits are scheduled according to agency protocol and regulatory mandates.
• Adjusts service codes related to discharge visits, supervisory visits, and buddy codes considering the entire episode of care.
• Runs all scheduling reports, including Agent Summary Report and Missed Visit Done on Paper Report.
• If the PSC is an LPN, receives lab reports, assesses for normality, faxes copies to doctors and pharmacies, informs appropriate staff, and routes to the Medical Records Department.
• Updates employee schedules daily, considering productivity and geographic issues, and discusses assignments with supervisor/manager for approval.
• Serves on at least two agency-wide committees per year as requested.
• Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Demonstrates ability to communicate by reading, writing and typing legibly, speaking and comprehending English effectively in order to carry out job requirements. [Required]
• Medical terminology knowledge. [Required]
• Knowledge of electronic medical record. [Required]
• Knowledge of basic to intermediate application of Microsoft Office Suite including, Word, Excel, PowerPoint, Outlook as well as internet software. [Required]
• Ability to complete AdventHealth Home Care Orientation and Training, as necessary. [Required]

Education:

• High School Grad or Equiv [Required]

Field of Study:

• N/A

Work Experience:

• 1+ related experience in medical office. [Required]
• Home Health Agency office experience [Preferred]

Additional Information:

• N/A

Licenses and Certifications:

• Driver's License (DL) [Required]

Physical Requirements:

https://tinyurl.com/23km2677

Pay Range:

$16.20 - $25.92

Background Screening Requirement (Florida Law)

Certain positions are subject Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.