Patient Experience & Scheduling Coordinator

Bowmanpadgett; Greenville (NC); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Comprehensive Benefits Package for, //

Bonus Opportunity

Supportive, team-oriented work 환경

Opportunity to grow professionally

Job summary

Padgett Dental Partners is seeking a personable Patient Care Coordinator to greet patients, answer calls, and keep the front desk running smoothly.

You will be the face of the practice, deliver exceptional customer service, manage appointments, and collaborate with clinicians and staff to ensure a welcoming, efficient patient experience.

If you thrive in a fast-paced environment and enjoy helping others, this role offers growth within an established dental practice and a supportive team.

Qualifications

• Previous dental or medical receptionist experience is required.
• Outgoing, energetic, and friendly personality.
• Exceptional customer service and telephone communication skills.
• Strong organizational skills and multitasking ability.
• Confidence managing a busy patient schedule in a fast-paced environment.
• Team-oriented mindset with willingness to help wherever needed.
• Professional appearance and passion for patient care.

Responsibilities

• Be the Face of Our Practice: Welcome patients with a warm smile, positive attitude, and genuine enthusiasm while creating a memorable first impression.
• Deliver Exceptional Patient Service: Answer incoming calls, assist patients with questions, and ensure every interaction is professional, friendly, and helpful.
• Manage Patient Scheduling: Coordinate appointments, maintain an organized schedule, and help maximize efficiency throughout the practice.
• Build Patient Relationships: Develop meaningful connections with patients and help create a comfortable, welcoming environment.
• Multitask with Confidence: Manage multiple front-office responsibilities while remaining organized, attentive, and detail-oriented.
• Support Practice Success: Collaborate with the clinical and administrative teams to ensure smooth daily operations and an outstanding patient experience.

Skills

Reception experience

People skills

Customer service

Organizational skills

Multitasking

Team oriented

Professional appearance

Job description

Padgett Dental Partners is seeking a personable Patient Care Coordinator to greet patients, answer calls, and keep the front desk running smoothly.

You will be the face of the practice, deliver exceptional customer service, manage appointments, and collaborate with clinicians and staff to ensure a welcoming, efficient patient experience.

If you thrive in a fast-paced environment and enjoy helping others, this role offers growth within an established dental practice and a supportive team.