Patient Scheduling & Care Support Specialist

SB Clinical Practice Management Plan; Village of Lake Grove (NY); Vor Ort; USD 25.000 - 32.000; Vollzeit

Zusammenfassung

Talentify is seeking a Customer Service Representative for New York Spine & Brain Surgery, UFPC in Lake Grove, NY. This full-time role involves answering calls, scheduling patient appointments, and providing courteous service in a fast-paced medical office.

You will verify information, input data into scheduling systems, and assist patients with inquiries while maintaining accuracy and empathy. Requires strong organizational, verbal and written communication, and basic typing skills.

Qualifikationen

• High School Diploma/GED required.
• Strong organizational and communication skills.
• Excellent typing skills and friendly telephone etiquette.

Aufgaben

• High volume appointment scheduling and phone calls.
• Schedule appointments following protocols.
• Obtain, verify and input information into scheduling system.
• Conduct insurance verification.
• Provide customer service to patients.
• Demonstrate courteous and professional behavior when dealing with patients.
• Resolve patient inquiries or escape for solution.
• Routing calls to proper departments.
• Perform all other duties as assigned by management.

Kenntnisse

Organizational skills

Communication skills

Typing skills

Telephone etiquette

Bilingual Spanish

Ausbildung

High School Diploma/GED

Tools

Microsoft Office

Jobbeschreibung

Talentify is seeking a Customer Service Representative for New York Spine & Brain Surgery, UFPC in Lake Grove, NY. This full-time role involves answering calls, scheduling patient appointments, and providing courteous service in a fast-paced medical office.

You will verify information, input data into scheduling systems, and assist patients with inquiries while maintaining accuracy and empathy. Requires strong organizational, verbal and written communication, and basic typing skills.