Patient Scheduling & Care Navigator

UVM Health; Burlington (VT); On-site; USD 25,000 - 30,000; Full time

Job summary

UVM Health in Burlington, VT seeks a Scheduling Specialist I to coordinate patient appointments in clinics, in person or by phone, using our scheduling system. You triage patient issues, arrange related tests, and provide precise patient instructions to ensure smooth care delivery.

The role requires effective communication and the ability to build collaborative relationships with peers, patients, providers, and visitors, both onsite and over the phone.

Qualifications

• High school diploma or equivalent.
• At least six months of Scheduling Specialist I experience.

Responsibilities

• Schedule simple and complex patient appointments in person or by phone using the scheduling system.
• Triage patient problems and coordinate related tests and procedures.
• Provide clear patient instructions and ensure positive outcomes.
• Develop collaborative relationships with peers, patients, providers and visitors.

Skills

Scheduling appointments

Communication

Interpersonal skills

Collaboration

Education

High school diploma

Job description

UVM Health in Burlington, VT seeks a Scheduling Specialist I to coordinate patient appointments in clinics, in person or by phone, using our scheduling system. You triage patient issues, arrange related tests, and provide precise patient instructions to ensure smooth care delivery.

The role requires effective communication and the ability to build collaborative relationships with peers, patients, providers, and visitors, both onsite and over the phone.