Patient Scheduling & Care Coordination Specialist

Ambercare; Santa Fe (NM); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits (medical, dental, vision, life/AD&D, disability)

401(k) retirement plan with a generous company match

Generous time off accruals

Paid holidays

Tuition Reimbursement

Employee Referral Program

Merit Increases

Employee Discount Programs

Work/life balance

Job summary

A prominent home health care provider in Santa Fe, NM is seeking a Scheduling Specialist. The role involves confirming patient appointments, managing client schedules, tracking scheduling metrics, and providing exceptional customer service. Candidates should have a high school diploma, experience in a medical office, and proficiency in MS Office. Bilingual in Spanish is a plus. The company offers comprehensive benefits and supports employee wellbeing.

Qualifications

• High school diploma required. College degree a plus.
• Bilingual in Spanish is a plus.
• Experience in a high volume medical office environment required.
• 2 years in a medical setting preferred.

Responsibilities

• Confirm patient appointments and perform patient reminder calls.
• Manage client and care provider’s schedules efficiently.
• Track and report daily scheduling metrics.
• Answer all incoming calls and provide exceptional customer service.

Skills

Customer service

Scheduling

Computer Proficiency – MS Office

Bilingual in Spanish

Education

High school diploma

College degree

Job description

A prominent home health care provider in Santa Fe, NM is seeking a Scheduling Specialist. The role involves confirming patient appointments, managing client schedules, tracking scheduling metrics, and providing exceptional customer service. Candidates should have a high school diploma, experience in a medical office, and proficiency in MS Office. Bilingual in Spanish is a plus. The company offers comprehensive benefits and supports employee wellbeing.