Scheduling Specialist Full-Time

Ambercare; Santa Fe (NM); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Comprehensive benefits (medical, dental, vision, life/AD&D, disability)

401(k) retirement plan with a generous company match

Generous time off accruals

Paid holidays

Tuition Reimbursement

Employee Referral Program

Merit Increases

Employee Discount Programs

Work/life balance

Job summary

A prominent home health care provider in Santa Fe, NM is seeking a Scheduling Specialist. The role involves confirming patient appointments, managing client schedules, tracking scheduling metrics, and providing exceptional customer service. Candidates should have a high school diploma, experience in a medical office, and proficiency in MS Office. Bilingual in Spanish is a plus. The company offers comprehensive benefits and supports employee wellbeing.

Qualifications

• High school diploma required. College degree a plus.
• Bilingual in Spanish is a plus.
• Experience in a high volume medical office environment required.
• 2 years in a medical setting preferred.

Responsibilities

• Confirm patient appointments and perform patient reminder calls.
• Manage client and care provider’s schedules efficiently.
• Track and report daily scheduling metrics.
• Answer all incoming calls and provide exceptional customer service.

Skills

Customer service

Scheduling

Computer Proficiency – MS Office

Bilingual in Spanish

Education

High school diploma

College degree

Job description

Join one of the largest Home Health Care companies in New Mexico. Ambercare Homecare is looking for a Scheduling Specialist in Santa Fe, NM.

We Offer

• Great culture and team atmosphere
• Comprehensive benefits (medical, dental, vision, life/AD&D, disability)
• 401(k) retirement plan with a generous company match
• Generous time off accruals
• Paid holidays
• Tuition Reimbursement
• Employee Referral Program
• Merit Increases
• Employee Discount Programs
• Work/life balance

What You’ll Do

• Confirm patient appointments and perform patient reminder calls according to client guidelines
• Manage client and care provider’s schedules efficiently
• Track and report daily scheduling metrics and communicate all client scheduling trends to management
• Answer all incoming calls and provide exceptional customer service to all callers, patients, clients and visitors
• Maintain patient records in billing/scheduling system formats and in hard copy when indicated
• Complete patient schedules, forms and all correspondence
• Provide additional billing and customer service support
• Maintain a high degree of confidentiality at all times due to access to sensitive information
• Maintain regular, predictable, consistent attendance and be flexible to meet the needs of the department

Qualifications

• High school diploma required. College degree a plus
• Bilingual in Spanish is a plus
• Experience in a high volume medical office environment required
• Scheduling patients and patient testing preparation experience in a physician office preferred
• Computer Proficiency – MS Office
• Ability to work well with others in a professional manner in a team oriented environment
• 2 years in a medical setting preferred

How to Apply

Text 9982 to 505-806-1865 to apply.

#ACHH

Employee wellbeing is top priority at Addus Homecare, and we're thrilled to announce our recognition as the top healthcare company on Indeed's 2024 Top 100 Work Wellbeing Index. View the full rankings here: https://www.indeed.com/employers/work-wellbeing/work-wellbeing-100-ranking.