Care Coordinator: Patient Relations & Scheduling Pro

Prime Providers; Santa Fe Springs (CA); On-site; USD 24,796 - 30,307; Full time

Job summary

A leading home health agency in Santa Fe Springs, California is seeking a Care Coordinator to enhance team collaboration and client relationships. The successful candidate will provide exceptional customer service, manage nursing schedules, and assist with nurse recruitment. Key qualifications include strong interpersonal and communication skills, organizational capabilities, and a bachelor's degree or relevant experience. This is a full-time position offering a pay range of $18.00 - $22.00 per hour, depending on experience.

Qualifications

• Strong interpersonal skills for customer service and sales calls.
• Effective communication skills via various methods.
• Must be computer literate and able to learn new tools.
• Proactive and solution-oriented with a calm demeanor.
• Superior organizational skills and multi-tasking ability.

Responsibilities

• Build relationships with clients and nursing staff.
• Provide excellent customer service to patients and families.
• Understand client staffing needs and manage scheduling.
• Recruit nurses using various job boards.
• Develop close working relationships with the clinical team.
• Utilize staff effectively to meet staffing goals.

Skills

Strong interpersonal skills

Effective communication skills

Computer literate

Proactive attitude

Organizational skills

Ability to multi-task

Fluency in English

Education

Bachelor's degree or relevant industry experience

Job description

A leading home health agency in Santa Fe Springs, California is seeking a Care Coordinator to enhance team collaboration and client relationships. The successful candidate will provide exceptional customer service, manage nursing schedules, and assist with nurse recruitment. Key qualifications include strong interpersonal and communication skills, organizational capabilities, and a bachelor's degree or relevant experience. This is a full-time position offering a pay range of $18.00 - $22.00 per hour, depending on experience.