Patient Scheduling & Access Specialist

Huntsville Hospital; Madison (AL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Dental & Vision insurance

Tuition assistance

Employee discounts and on-site health/

Job summary

Huntsville Hospital seeks a Centralized Scheduling Representative to answer calls, schedule patients, and enter demographics and insurance data in 1Chart Scheduling. You will verify medical necessity and insurance and support system maintenance.

The role emphasizes strong customer service and teamwork in a fast-paced setting. You should have 2–3 years in customer service, scheduling experience, and familiarity with automated phones.

Qualifications

• Two to three years in a customer service/public relations role preferred.
• Previous scheduling experience and with automated telephone equipment desired.
• Medical terminology knowledge preferred.

Responsibilities

• Promptly answer telephone calls and schedule patients per department guidelines.
• Enter demographic and insurance information into the 1Chart Scheduling system.
• Check medical necessity and patient insurance; ensure accurate scheduling.
• Assist in maintenance and upgrade of the 1Chart Scheduling system.

Skills

Customer service

Verbal communication

Written communication

Time management

Multitasking

Teamwork

Education

High School/GED

Post secondary education

Tools

1Chart Scheduling system

Job description

Huntsville Hospital seeks a Centralized Scheduling Representative to answer calls, schedule patients, and enter demographics and insurance data in 1Chart Scheduling. You will verify medical necessity and insurance and support system maintenance.

The role emphasizes strong customer service and teamwork in a fast-paced setting. You should have 2–3 years in customer service, scheduling experience, and familiarity with automated phones.