Patient Scheduling & Access Specialist

saintlukes; Kansas City (MO); On-site; USD 23,000 - 29,000; Part time

Job summary

Saint Luke's Health System in Kansas City, MO seeks a part-time patient access associate to provide courteous scheduling and registration services across hospital and clinics.

You will handle calls, verify insurances with Epic Real Time Eligibility, and guide patients and families through procedures, tests, and referrals, ensuring a smooth, patient-centered experience.

Previous experience in healthcare scheduling is a plus; training will cover EMR registration and care coordination.

Qualifications

• Patient access/clerical experience preferred.
• Scheduling in healthcare setting helpful.
• Insurance verification and eligibility processes understanding.

Responsibilities

• Answer incoming calls and schedule patients with providers.
• Register new patients in the EMR with demographics and insurance information.
• Verify patient insurance for eligibility and benefits using Epic Real Time Eligibility.
• Provide exceptional customer service to patients, families, physicians, and community.
• Assist with referrals and community referrals as appropriate.

Job description

Saint Luke's Health System in Kansas City, MO seeks a part-time patient access associate to provide courteous scheduling and registration services across hospital and clinics.

You will handle calls, verify insurances with Epic Real Time Eligibility, and guide patients and families through procedures, tests, and referrals, ensuring a smooth, patient-centered experience.

Previous experience in healthcare scheduling is a plus; training will cover EMR registration and care coordination.