Patient Access Representative

Saint Luke's Health System; Lee's Summit (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Saint Luke’s Health System is seeking a Medical Office Assistant to support busy outpatient clinics in the Kansas City region. The role involves handling phones, emails, Epic messaging, greeting patients, registering and scheduling appointments, collecting copays, and verifying insurance while ensuring accurate data entry.

The position offers full-time daytime hours across Saint Luke’s network, with opportunities to float between locations and provide backup support as needed.

Qualifications

• Applicable Experience: Less than 1 year

Responsibilities

• Answering the telephone and communicating messages through email or Epic
• Greeting, registering and scheduling patient appointments
• Collecting patient copayments
• Verifying insurance and other patient data is accurate
• Scanning and/or uploading patient information to the patient’s electronic chart
• Provide backup for other positions and functions in the medical office
• Float between multiple locations as assigned
• Maintain patient confidentiality with a pleasant and professional appearance and conduct

Job description

Job Description Performs a variety of functions in the medical office involving general duties including but not limited to answering the telephone communicating messages through email or Epic greeting registering and scheduling patient appointments collecting patient copayments making appointment reminder calls verifying insurance and other patient data is accurate scanning and or uploading patient information to patients electronic chart. Able to provide backup for other positions and functions in the medical office including medical records scheduling insurance verification patient referrals etc. and the ability to float between multiple locations as assigned. Will work to ensure patient confidentiality in all instances while maintaining a pleasant and professional appearance and conduct.

Job Requirements Applicable Experience: Less than 1 year

Job Details Full Time Day (United States of America) Saint Luke’s Health System includes 18 hospitals and campuses across the Kansas City region, home care and hospice, behavioral health care, dozens of physician practices, a life care senior living community, and more.

Find out more about what Saint Luke’s offers: http://www.saintlukeskc.org/about-saint-lukes