Patient Access & Scheduling Specialist

St Luke; Boise (ID); On-site; USD 32,000 - 48,000; Full time

Job summary

St. Luke’s Boise Hospital is hiring a Patient Access Specialist to join our front-line team. You’ll greet patients, handle registration and scheduling, and coordinate referrals, ensuring accurate information and courteous service in person and by phone.

You will discuss financial options, verify insurance, assist with authorizations and estimates, and use our tools to support department workflows. This role emphasizes clear written and verbal communication, teamwork, and a positive, inclusive

Qualifications

• Front-desk experience in patient access or similar.
• Strong communication and service orientation.
• Ability to explain insurance and payment options.

Responsibilities

• Registration, scheduling, and referral coordination for patients.
• Discuss financial options and insurance coverage, including authorizations and verifications.
• Use a variety of technologies to support departmental workflows.
• Other duties as assigned.

Skills

Customer Service

Communication

Phone Etiquette

Education

High School Diploma or Equivalent

Job description

St. Luke’s Boise Hospital is hiring a Patient Access Specialist to join our front-line team. You’ll greet patients, handle registration and scheduling, and coordinate referrals, ensuring accurate information and courteous service in person and by phone.

You will discuss financial options, verify insurance, assist with authorizations and estimates, and use our tools to support department workflows. This role emphasizes clear written and verbal communication, teamwork, and a positive, inclusive