Senior Patient Access & Experience Manager

St. Luke's Hospital; Chesterfield (MO); On-site; USD 48,000 - 60,000; Full time

Benefits offered by this job

Day one benefits package

Pension Plan & 401K

Competitive compensation

FSA & HSA options

PTO programs available

Education Assistance

Job summary

St. Luke’s Hospital in Missouri is seeking a Senior Patient Access Specialist to oversee the patient experience across ancillary services and registration, ensuring smooth scheduling and precertification processes.

You will monitor workflows, train employees, identify operational issues, and assist department managers, all while promoting teamwork and aligning with our mission and values. This role emphasizes patient-centered care and requires an Associate degree or equivalent, plus at least one

Qualifications

• Associate degree or equivalent required.
• One year or more of work experience in various areas of medical field; scheduling experience preferred.

Responsibilities

• Oversee patient experience in coordination with ancillary services.
• Monitor workflow and identify operational problems.
• Train staff and support managers in department operations.
• Promote teamwork within the healthcare team.
• Uphold St. Luke’s mission and values in daily duties.

Skills

Patient experience oversight

Training staff

Workflow monitoring

Education

Associate Degree or equivalent work experience

Job description

St. Luke’s Hospital in Missouri is seeking a Senior Patient Access Specialist to oversee the patient experience across ancillary services and registration, ensuring smooth scheduling and precertification processes.

You will monitor workflows, train employees, identify operational issues, and assist department managers, all while promoting teamwork and aligning with our mission and values. This role emphasizes patient-centered care and requires an Associate degree or equivalent, plus at least one