Patient Access Specialist — Multi-Location Scheduling

Saint Luke's Health System; Lee's Summit (MO); On-site; USD 32,000 - 42,000; Full time

Job summary

Saint Luke’s Health System is seeking a Medical Office Assistant to support busy outpatient clinics in the Kansas City region. The role involves handling phones, emails, Epic messaging, greeting patients, registering and scheduling appointments, collecting copays, and verifying insurance while ensuring accurate data entry.

The position offers full-time daytime hours across Saint Luke’s network, with opportunities to float between locations and provide backup support as needed.

Qualifications

• Applicable Experience: Less than 1 year

Responsibilities

• Answering the telephone and communicating messages through email or Epic
• Greeting, registering and scheduling patient appointments
• Collecting patient copayments
• Verifying insurance and other patient data is accurate
• Scanning and/or uploading patient information to the patient’s electronic chart
• Provide backup for other positions and functions in the medical office
• Float between multiple locations as assigned
• Maintain patient confidentiality with a pleasant and professional appearance and conduct

Job description

Saint Luke’s Health System is seeking a Medical Office Assistant to support busy outpatient clinics in the Kansas City region. The role involves handling phones, emails, Epic messaging, greeting patients, registering and scheduling appointments, collecting copays, and verifying insurance while ensuring accurate data entry.

The position offers full-time daytime hours across Saint Luke’s network, with opportunities to float between locations and provide backup support as needed.