Patient Scheduler Pro: Front Desk & Care Coordination

Baptist; Jackson (MS); On-site; USD 32,000 - 42,000; Full time

Job summary

Baptist is seeking an intake/front desk assistant to enter demographic, insurance, and clinical information to create patient accounts and financial records. The role schedules patients with appropriate providers across the BMG system and supports departmental operations. Strong communication and accurate documentation are essential.

Experience in a healthcare environment and familiarity with EPIC or similar electronic medical records are preferred; training is provided as needed.

Qualifications

• 1 year of business experience in a healthcare environment.

Responsibilities

• Coordinate patient flow by following scheduling procedures.
• Handle phone calls from internal and external customers.
• Maintain records and reports using hospital information systems.
• Communicate information accurately with staff and customers.
• Complete assigned goals and perform other duties.

Skills

Customer service

Communication

Basic computer skills

Mathematical computation

Education

Business/college courses preferred

Knowledge of medical terminology preferred

Tools

EPIC

Job description

Baptist is seeking an intake/front desk assistant to enter demographic, insurance, and clinical information to create patient accounts and financial records. The role schedules patients with appropriate providers across the BMG system and supports departmental operations. Strong communication and accurate documentation are essential.

Experience in a healthcare environment and familiarity with EPIC or similar electronic medical records are preferred; training is provided as needed.