Patient Scheduler & Care Coordinator

Grace Cottage Family Health & Hospital; Simpsonville (VT); In loco; USD 32.000 - 42.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental and Vision Insurance

401(k) with matching

Life And Disability Insurance

Tuition Reimbursement

Generous Earned Time Off

Descrizione del lavoro

Grace Cottage Family Health & Hospital in Vermont is seeking a friendly, detail-oriented receptionist to handle incoming calls, register new patients, and coordinate appointment scheduling. The role emphasizes excellent customer service, accurate data entry, and collaboration with providers and staff to meet patient needs.

The position requires strong computer skills, familiarity with scheduling software, and the ability to maintain professional, compassionate interactions with patients and

Competenze

• High school diploma or equivalent.
• Proficient computer skills.
• Experience with scheduling software preferred.

Mansioni

• Answers incoming calls and routes calls professionally.
• Registers new patients and updates existing registrations.
• Schedules, reschedules, and verifies patient appointments per clinic guidelines.
• Provides general information about GCFH services to callers.
• Directs callers to the appropriate clinic staff and escalates priority issues.
• Assists with administrative tasks as assigned by supervisor.

Conoscenze

Phone etiquette

Customer service

Computer skills

Formazione

High school diploma or equivalent

Strumenti

Scheduling software

Descrizione del lavoro

Grace Cottage Family Health & Hospital in Vermont is seeking a friendly, detail-oriented receptionist to handle incoming calls, register new patients, and coordinate appointment scheduling. The role emphasizes excellent customer service, accurate data entry, and collaboration with providers and staff to meet patient needs.

The position requires strong computer skills, familiarity with scheduling software, and the ability to maintain professional, compassionate interactions with patients and