Patient Safety & De-Escalation Lead

Berkshire Health Systems; Pittsfield (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Berkshire Medical Center seeks a Patient Safety Specialist to support the care team with direct patient care and focus on safety per hospital policy.

Responsibilities include floor watch, ensuring patient wellbeing, de-escalation when needed, and leading safety actions on the unit to protect patients and staff.

The role requires strong communication, the ability to remain calm in crisis, and adherence to procedural guidelines to maintain a safe care environment.

Qualifications

• High school diploma is required.
• Be Smart/ Be Safe Safety Training completed.
• CPR certification within 3 months of hire.

Responsibilities

• Conduct floor watch and monitor patients' physical and emotional wellbeing.
• Lead safety responses and de-escalation on the unit.
• Provide direct patient care as assigned.

Skills

Patient safety

De-escalation

Communication

Education

High school diploma

Nursing assistant course

Tools

CPR certification

Job description

Berkshire Medical Center seeks a Patient Safety Specialist to support the care team with direct patient care and focus on safety per hospital policy.

Responsibilities include floor watch, ensuring patient wellbeing, de-escalation when needed, and leading safety actions on the unit to protect patients and staff.

The role requires strong communication, the ability to remain calm in crisis, and adherence to procedural guidelines to maintain a safe care environment.