Patient Safety Specialist

Berkshire Health Systems; Pittsfield (MA); On-site; USD 42,000 - 62,000; Full time

Job summary

Berkshire Medical Center seeks a Patient Safety Specialist to support the care team with direct patient care and focus on safety per hospital policy.

Responsibilities include floor watch, ensuring patient wellbeing, de-escalation when needed, and leading safety actions on the unit to protect patients and staff.

The role requires strong communication, the ability to remain calm in crisis, and adherence to procedural guidelines to maintain a safe care environment.

Qualifications

• High school diploma is required.
• Be Smart/ Be Safe Safety Training completed.
• CPR certification within 3 months of hire.

Responsibilities

• Conduct floor watch and monitor patients' physical and emotional wellbeing.
• Lead safety responses and de-escalation on the unit.
• Provide direct patient care as assigned.

Skills

Patient safety

De-escalation

Communication

Education

High school diploma

Nursing assistant course

Tools

CPR certification

Job description

The Patient Safety Specialist (PSS) functions as an integral member of the care team. The PSS provides direct patient care and is responsible for patient safety in accordance with the policies and procedures of Berkshire Medical Center. The major role of the PSS is to conduct floor watch and ensure patients physical and emotional wellbeing. The PSS is responsible to attempt de escalation and assumes the lead role in safety situations that occur on the Unit.

POSITION QUALIFICATIONS (Minimum qualifications are required unless specifically stated otherwise.)

Experience:

• Patient care experience preferred.

Education and Training:

• High school diploma or equivalent is required.
• Completion of a nursing assistant course preferred.
• Be Smart/ Be Safe Safety Training.

License, Certification & Registration:

• CPR certification is required within 3 months of hire.

Other Requirements:

• Ability to speak, read and write the English language in an understandable manner.
• Ability to follow oral and written instructions.
• Strong verbal communication, computer and documentation skills.
• Demonstrated ability to assess potentially violent situations and safely restrain patient and/or visitors when needed.
• Must be able to react calmly and quickly to diffuse unpredictable situations that may involve physical confrontation.