Patient Relations Specialist II — Scheduling & Liaison

Sarasota Memorial Health Care System; Florida; On-site; USD 30,000 - 42,000; Full time

Job summary

Sarasota Memorial Health Care System in Florida seeks an administrative patient services specialist responsible for patient scheduling, check-in, checkout and follow-up activities. The role acts as a liaison between physician, patient, facility and insurance, and includes collections at checkout.

Candidates should demonstrate computer and data-entry skills, a pleasant professional demeanor, and the ability to manage multiple tasks with accuracy and reliability while maintaining confidentiality.

Qualifications

• Require computer, keyboard and data input skills.
• Require pleasant and professional demeanor.
• Require skill in establishing and maintaining effective working relationships.
• Require demonstrated initiative and self-direction.
• Require ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
• Require dependability/reliability.

Responsibilities

• Handle patient scheduling, check-in, checkout and follow-up activities.
• Liaise between physician, patient, facility and insurance company.
• Collect payments from patients at checkout.
• Maintain patient confidentiality and comply with standards.

Skills

Data entry

Customer service

Relationship building

multitasking

Education

High School Diploma

GED or Certificate

Tools

EHR/EMR

Microsoft Office

Job description

Sarasota Memorial Health Care System in Florida seeks an administrative patient services specialist responsible for patient scheduling, check-in, checkout and follow-up activities. The role acts as a liaison between physician, patient, facility and insurance, and includes collections at checkout.

Candidates should demonstrate computer and data-entry skills, a pleasant professional demeanor, and the ability to manage multiple tasks with accuracy and reliability while maintaining confidentiality.