Patient Experience Coordinator II

SMH First Physicians Group; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

SMH First Physicians Group in Sarasota, FL is seeking a friendly Patient Services Coordinator to manage scheduling, check-in/out, and follow-up activities. You will coordinate with physicians, patients, facilities and insurers, and handle collections at checkout while ensuring confidentiality and compliance.

The role requires solid data-entry skills, professional demeanor, and the ability to multitask in a fast-paced physician office. Prior experience with EHR/EMR and MS Office is preferred.

Qualifications

• Proficient data-entry skills and keyboard use.
• Pleasant and professional demeanor in all interactions.
• Ability to establish and maintain effective working relationships.
• Demonstrated initiative and self-direction.
• Ability to perform multiple tasks simultaneously while remaining accurate.
• Dependability and reliability in a clinical setting.

Responsibilities

• Schedule patient appointments and manage check-in/check-out processes.
• Coordinate with physicians, facilities and insurance companies.
• Handle patient payments and collections at checkout with accurate record-keeping.
• Maintain patient confidentiality and comply with regulatory standards.
• Support daily administrative operations and patient follow-up activities.

Skills

Data entry

Customer service

Multitasking

Professional demeanor

Communication skills

Reliability

Education

High School Diploma or GED

Tools

EHR/EMR

MS Office Suite

Job description

SMH First Physicians Group in Sarasota, FL is seeking a friendly Patient Services Coordinator to manage scheduling, check-in/out, and follow-up activities. You will coordinate with physicians, patients, facilities and insurers, and handle collections at checkout while ensuring confidentiality and compliance.

The role requires solid data-entry skills, professional demeanor, and the ability to multitask in a fast-paced physician office. Prior experience with EHR/EMR and MS Office is preferred.