Patient Experience & Front Office Liaison

Sarasota Memorial Health Care System; Sarasota Heights (FL); On-site; USD 32,000 - 45,000; Full time

Job summary

Sarasota Memorial Health Care System is seeking a Patient Relations Rep II to manage patient scheduling, check-in/out, and follow-up communications. You will coordinate with physicians, patients, and insurance companies, and assist with collecting payments at checkout.

The role requires a professional demeanor, strong data-entry skills, and the ability to multitask while maintaining confidentiality and compliance with our standards.

Qualifications

• Requires data input skills.
• Requires pleasant and professional demeanor.
• Requires skill in establishing and maintaining effective working relationships.
• Requires demonstrated initiative and self-direction.
• Requires ability to perform multiple tasks simultaneously, while maintaining proficiency and efficiency.
• Requires dependability/reliability.

Responsibilities

• Schedule patients and assist with check-in and checkout.
• Act as liaison between physician, patient, office and insurer.
• Handle collections from patients at time of checkout.
• Maintain strict confidentiality and comply with standards, mission and values.

Skills

Data entry

Professional demeanor

Relationship building

Multi-tasking

Dependable

Initiative

Education

High School Diploma, GED or Certificate

Tools

EHR/EMR

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Access

Job description

Sarasota Memorial Health Care System is seeking a Patient Relations Rep II to manage patient scheduling, check-in/out, and follow-up communications. You will coordinate with physicians, patients, and insurance companies, and assist with collecting payments at checkout.

The role requires a professional demeanor, strong data-entry skills, and the ability to multitask while maintaining confidentiality and compliance with our standards.