Patient Relations Specialist II — Front Office

Sarasota Memorial Hospital; Sarasota (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

Sarasota Memorial Hospital in Sarasota, FL is seeking a friendly, detail-oriented Front Desk/Patient Access representative for the Neurology department. You will manage patient scheduling, check-in, checkout, and follow-up activities, ensuring accuracy and courtesy in every interaction.

You will act as a liaison between physicians, patients, the facility, and the insurance company, handle collections at checkout, and maintain strict confidentiality.

Qualifications

• Must have computer, keyboard and data input skills.
• Pleasant and professional demeanor.
• Ability to establish and maintain effective working relationships.
• Demonstrated initiative and self-direction.
• Ability to perform multiple tasks simultaneously with proficiency.
• Dependability/reliability.

Responsibilities

• Perform patient scheduling, check-in, checkout and follow-up activities.
• Act as liaison between physician, patient, facility and insurance company.
• Handle collections of monies from patient at time of checkout.
• Maintain compliance with all standards.
• Observe strict confidentiality in dealing with patients and patient information.

Skills

Data entry

Customer service

Relationship building

Initiative

Multi-tasking

Reliability

Education

High School Diploma, GED or Certificate

Tools

EHR/EMR

Microsoft Office

Job description

Sarasota Memorial Hospital in Sarasota, FL is seeking a friendly, detail-oriented Front Desk/Patient Access representative for the Neurology department. You will manage patient scheduling, check-in, checkout, and follow-up activities, ensuring accuracy and courtesy in every interaction.

You will act as a liaison between physicians, patients, the facility, and the insurance company, handle collections at checkout, and maintain strict confidentiality.