Neurosurgery Patient Relations Specialist II

SMH First Physicians Group; Sarasota (FL); On-site; USD 32,000 - 52,000; Full time

Job summary

SMH First Physicians Group in Sarasota is seeking a patient services specialist to handle scheduling, check-in, checkout and follow-up tasks. You will coordinate with physicians, patients, and insurers while ensuring accurate data entry and confidentiality.

You will act as the liaison across departments, assist with payments at checkout, and support a courteous, compliant patient experience aligned with our Mission, Vision and Values. Experience with EHR/EMR and MS Office is preferred.

Qualifications

• Able to operate computer and data entry effectively.
• Professional demeanor and appearance.
• Ability to establish and maintain relationships.
• Initiative and self-direction.
• multitask while maintaining accuracy and efficiency.
• Dependability and reliability.

Responsibilities

• Handle patient scheduling, check-in, checkout and follow-up activities.
• Serve as liaison between physicians, patients, facility and insurance.
• Collect payments at checkout and ensure accuracy.
• Maintain strict confidentiality and compliance with standards.
• Model the organization’s Mission, Vision and Values.

Skills

Data entry

Customer service

Multitasking

Interpersonal skills

Professionalism

Education

High school diploma

Tools

EMR/EHR

MS Office

Job description

SMH First Physicians Group in Sarasota is seeking a patient services specialist to handle scheduling, check-in, checkout and follow-up tasks. You will coordinate with physicians, patients, and insurers while ensuring accurate data entry and confidentiality.

You will act as the liaison across departments, assist with payments at checkout, and support a courteous, compliant patient experience aligned with our Mission, Vision and Values. Experience with EHR/EMR and MS Office is preferred.