Patient Relations & Scheduling Specialist II

Sarasota Memorial Health Care System; Florida; On-site; USD 32,000 - 52,000; Full time

Job summary

Sarasota Memorial Health Care System in Florida seeks an organized administrative professional for the FPG Neurosurgery department. You will manage patient scheduling, check-in, checkout and follow-up activities, acting as a liaison between physicians, patients, the facility and insurance providers while handling payments and maintaining confidentiality.

Key responsibilities include supporting the department's mission and values in a fast-paced clinical setting, with data entry accuracy and

Qualifications

• Requires computer, keyboard and data input skills.
• Pleasant and professional demeanor.
• Ability to establish and maintain effective working relationships.
• Demonstrated initiative and self-direction.
• Ability to perform multiple tasks simultaneously while maintaining proficiency and efficiency.
• Dependability/reliability.

Responsibilities

• Schedule patients and manage check-in/out and follow-up activities.
• Serve as liaison between physicians, patients, facility and insurance companies.
• Handle patient payments at checkout and ensure accurate collections.
• Maintain strict confidentiality of patient information and comply with standards.
• Support the organization’s Mission, Vision and Values in daily interactions.

Skills

Data entry

Customer service

Multi-tasking

Communication

Professional demeanor

Reliability

Education

High School Diploma or GED

Tools

EHR/EMR

MS Office

Job description

Sarasota Memorial Health Care System in Florida seeks an organized administrative professional for the FPG Neurosurgery department. You will manage patient scheduling, check-in, checkout and follow-up activities, acting as a liaison between physicians, patients, the facility and insurance providers while handling payments and maintaining confidentiality.

Key responsibilities include supporting the department's mission and values in a fast-paced clinical setting, with data entry accuracy and