Medical Receptionist - Full Time

Integrity Care Group; Papillion (NE); Sur place; USD 22 000 - 30 000; Plein temps

Résumé du poste

Integrity Care Group in Papillion, NE seeks a Patient Service Specialist to manage front desk, verify insurance, collect co-pays, and maintain patient data accuracy. The role focuses on privacy, friendly greetings, and efficient patient flow in a clinic setting.

Responsibilities include data entry, insurance verification, scheduling referrals, and contributing to a safe, compliant environment. Prior medical office experience preferred; BLS certification may be required.

Qualifications

• High School Diploma or equivalent is required; an Associate's degree is preferred.
• Current certification in BLS must be obtained and maintained.
• 1–3 years of medical office experience is preferred.
• Understanding of medical coding and billing.
• Knowledge of state/federal regulations including OSHA, HIPAA, and blood-borne pathogens.
• Proficient with common PC applications including Internet, Email, and Microsoft Office.
• Ability to supervise, train, and evaluate new and current provider staff.

Responsabilités

• Greets patients in a polite, prompt, and helpful manner and informs patients of delays.
• Obtains registration data, insurance information, and photo ID at each encounter.
• Enter patient data accurately into the computer system.
• Verifies insurance, and collects co-pays, co-insurance, and deductibles.
• Maintain patient confidentiality and HIPAA compliance at all times.
• Balances daily charges and safeguards money received.
• Manage patient charts, referrals, and share information with other medical entities as needed.
• Assist in scheduling and following up on provider referrals.
• Keep lobby clean and stocked with necessary items.

Connaissances

Understanding of medical coding and/b?

PC applications (Internet, Email, MS-…

Supervise, train, and evaluate staff

Formation

High School Diploma or equivalent

Associates degree preferred

Description du poste

Position Summary:

The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Duties and Responsibilities:

• Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently.
• Obtains registration data, insurance information, and photo ID at each encounter.
• Promptly and accurately enters patient data into the computer system.
• Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan.
• Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information.
• Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities
• Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity.
• Assists other staff when needed in a positive, team-centered manner.
• Assist in scheduling and following up on provider referrals.
• Ensures lobby remains clean and stocked with necessary items.
• Seeks out methods and practices to minimize financial risk.
• Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date.
• The Clinic staff may also include ancillary personnel who are supervised by the professional staff.
• Other duties as assigned. This is a safety-sensitive and confidential position.

Qualifications:

• Education:
• High School Diploma or equivalent required, Associates preferred.
• Licenses/Certification:
• Must obtain and maintain a current certification in BLS.
• Experience:
• 1-3 years prior medical office experience is preferred.
• Skills:
• Understanding of medical coding and billing.
• Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others.
• Competent with common PC applications including Internet, Email, and Microsoft Office.
• Ability to supervise, train, and evaluate new and current provider staff.