Patient Relations Coordinator — 4-Day Week Front Desk

Talent For Dental; Mount Sterling (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

4‑Day Work Week

No Weekends

Health Benefits

Team Training

Team Lunches

Scrubs Provided

Free Orthodontics

Job summary

Talent For Dental is seeking a Patient Relations Coordinator (Front Desk) to be the welcoming face in Winchester, Paris & Mt. Sterling, KY.

You will handle check-ins, insurance verification, scheduling, payments, and patient communications to ensure a smooth, positive visit from the first contact. Ideal candidates have 1–2 years in customer service or healthcare administration, strong communication, and attention to detail.

Qualifications

• 1–2 years in customer service, admin, healthcare, dental, or front office.
• Strong customer service, excellent communication, problem-solving.
• Organizational skills with attention to detail.
• Financial and administrative aptitude.
• Reliability and accountability.
• Teamwork and collaboration.

Responsibilities

• Welcome patients and families with professionalism and positivity.
• Check patients in and verify insurance and demographic information.
• Answer incoming calls and respond to patient inquiries.
• Schedule consultations and maintain appointment schedules.
• Confirm appointments and manage reminders.
• Collect payments and discuss financial arrangements.
• Verify insurance benefits and obtain authorizations.
• Update and maintain patient records.
• Coordinate with the clinical team to ensure efficient patient flow.
• Assist with emergency appointments and schedule adjustments.
• Support patient follow-up and recall efforts.
• Ensure compliance with office policies and HIPAA requirements.
• Help create an outstanding patient experience that encourages treatment acceptance and retention.

Skills

Customer service

Communication

Problem solving

Organization

Financial aptitude

Reliability

Teamwork

Education

High School Diploma or GED

Job description

Talent For Dental is seeking a Patient Relations Coordinator (Front Desk) to be the welcoming face in Winchester, Paris & Mt. Sterling, KY.

You will handle check-ins, insurance verification, scheduling, payments, and patient communications to ensure a smooth, positive visit from the first contact. Ideal candidates have 1–2 years in customer service or healthcare administration, strong communication, and attention to detail.