Front Desk Patient Services Coordinator (Dental Clinic)

U K Healthcare Ltd; Lexington (KY); On-site; USD 36,000 - 57,000; Full time

Job summary

The Patient Services Coordinator at University of Kentucky will work at the front desk across dental clinics in Lexington, handling patient check-in, scheduling, and reception duties. This role greets patients and families, verifies demographics, and ensures smooth clinic flow.

You will maximize benefits verification, collect co-pays, maintain EHR registrations, answer calls, route referrals, and deliver exceptional customer service to patients, visitors, and staff in a fast-paced environment.

Qualifications

• High school diploma or equivalent required.
• At least 5 years in a patient-facing role.
• Strong customer service and communication skills.

Responsibilities

• Assist at the front desk handling check-in and appointment scheduling.
• Verify demographics, coverage, and collect co-pays.
• Maintain registration in the electronic health record system.
• Answer calls and direct referrals with professionalism.

Skills

Customer service

Teamwork

Communication

Attention to detail

Computer literacy

Education

HS

Tools

Electronic Health Records (EHR)

Job description

The Patient Services Coordinator at University of Kentucky will work at the front desk across dental clinics in Lexington, handling patient check-in, scheduling, and reception duties. This role greets patients and families, verifies demographics, and ensures smooth clinic flow.

You will maximize benefits verification, collect co-pays, maintain EHR registrations, answer calls, route referrals, and deliver exceptional customer service to patients, visitors, and staff in a fast-paced environment.