Dental Front Desk Specialist: Warm, Efficient, PTO

Dentist in Louisville; Louisville, Northern (KY, KY); Hybrid; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive pay

Sign-on bonus

Referral bonus

Paid time off

Health insurance

Gym membership

Year-end bonus

Training on software

Job summary

Dentist in Louisville is looking for a Front Desk Coordinator to manage a busy front desk, answer calls, verify patient details, and greet patients with warmth and professionalism.

The role supports the clinical team, handles insurance verification, collects payments, and keeps patient records accurate in our software. Prior dental front-office experience is preferred, but training is available.

Qualifications

• Excellent phone manner and clear written communication.
• Experience with dental practice software is a plus, willing to learn.
• Discretion with protected health information and HIPAA understanding.
• Able to manage busy schedule and front-desk duties.

Responsibilities

• Answer incoming calls promptly and manage appointments to keep schedule full.
• Greet patients, verify details, collect forms, copays, balances.
• Verify insurance eligibility and benefits before visits to avoid checkout surprises.
• Update patient records in the practice management system.
• Coordinate with clinical team to keep operatory turnover on time.

Skills

Phone etiquette

Written communication

Organizational skills

HIPAA knowledge

Dependability

Customer service

Education

High school diploma or equivalent

Tools

Open Dental

Job description

Dentist in Louisville is looking for a Front Desk Coordinator to manage a busy front desk, answer calls, verify patient details, and greet patients with warmth and professionalism.

The role supports the clinical team, handles insurance verification, collects payments, and keeps patient records accurate in our software. Prior dental front-office experience is preferred, but training is available.