Patient Access & Registration Specialist

R1 RCM Holdco Inc.; United States; On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM Inc. in the United States is hiring a Patient Registration Customer Service Representative to be the first friendly face patients meet when they check into the hospital. You will guide them through the registration process, gather information quickly, and coordinate with clinical teams.

This role offers hands-on training, a fast-paced environment, and opportunities to grow in healthcare. The base pay ranges from $16.12 to $23.21 per hour, with the potential for schedule variety and

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and vaccination requirements.
• Healthcare experience preferred but not required.

Responsibilities

• Register patients across multiple computer systems efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Communication

Education

High School Diploma or GED

Job description

R1 RCM Inc. in the United States is hiring a Patient Registration Customer Service Representative to be the first friendly face patients meet when they check into the hospital. You will guide them through the registration process, gather information quickly, and coordinate with clinical teams.

This role offers hands-on training, a fast-paced environment, and opportunities to grow in healthcare. The base pay ranges from $16.12 to $23.21 per hour, with the potential for schedule variety and