Patient Registration Specialist: Smooth Check-In & Compliance

CommonSpirit Health; Oxnard (CA); On-site; USD 36,000 - 45,000; Full time

Job summary

Dignity Health - St. John's Regional Medical Center in Oxnard, CA is hiring a Patient Registration Representative. You will ensure a positive patient experience during registration, collecting demographics, verifying insurance, and explaining hospital policies to families.

The role requires exceptional customer service, meticulous data accuracy, and strong communication to support patient satisfaction and proper reimbursement.

Qualifications

• High School Diploma or GED required with 1 year in hospital patient registration, physician office, or related revenue cycle roles.
• Other applicable training can balance lack of experience.

Responsibilities

• Identify patients and collect accurate demographics.
• Verify insurance and determine financial liability.
• Explain hospital policies and patient rights to families.
• Enter demographic data accurately into the ADT system.
• Ensure documentation meets CMS and hospital regulatory requirements.

Skills

Customer service

Data entry

Attention to detail

Communication

Education

High School Diploma

GED

Tools

ADT system

Job description

Dignity Health - St. John's Regional Medical Center in Oxnard, CA is hiring a Patient Registration Representative. You will ensure a positive patient experience during registration, collecting demographics, verifying insurance, and explaining hospital policies to families.

The role requires exceptional customer service, meticulous data accuracy, and strong communication to support patient satisfaction and proper reimbursement.