Patient Registration & Care Access Specialist

St Johns Regional Medical Center; Oxnard (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

St. John’s Regional Medical Center in Oxnard, California is seeking a Patient Registration Representative. You will ensure a positive patient experience during registration, collecting accurate demographics, verifying insurance, and explaining hospital policies to families.

You will maintain up-to-date knowledge of registration requirements across multiple hospital areas and ensure accurate data entry in the ADT system at the point of care.

Qualifications

• High school education and/or GED required.
• 1 year of experience in hospital Patient Registration or related roles.
• Other applicable education and/or training can balance lack of experience.

Responsibilities

• Identify patients and collect accurate demographics at registration.
• Verify insurance information and determine/collect financial liability.
• Explain hospital policies and patient rights to families.
• Enter demographic data into the ADT system accurately at registration time.
• Ensure patient identification to avoid duplicate medical record numbers.

Skills

Customer service

Attention to detail

Verbal communication

Education

High School Graduate

High School GED

Other applicable education

Tools

ADT system

Job description

St. John’s Regional Medical Center in Oxnard, California is seeking a Patient Registration Representative. You will ensure a positive patient experience during registration, collecting accurate demographics, verifying insurance, and explaining hospital policies to families.

You will maintain up-to-date knowledge of registration requirements across multiple hospital areas and ensure accurate data entry in the ADT system at the point of care.