Patient Registration & Insurance Specialist

CommonSpirit Health; San Luis Obispo (CA); On-site; USD 42,000 - 62,000; Full time

Job summary

Dignity Health - French Hospital Medical Center in San Luis Obispo seeks a Patient Registration Representative to ensure a positive patient experience during registration and to provide outstanding customer service. You will collect demographics, verify insurance, explain hospital policies, and assist with financial liability while upholding HIPAA standards.

The role emphasizes accuracy in data entry, strong communication, and collaboration with care teams to support patient satisfaction and

Qualifications

• No specific education requirement stated.
• Demonstrated customer service skills and attention to detail.

Responsibilities

• Ensures complete, accurate and timely entry of insurance information into the legacy ADT system.
• Collects and corrects demographic and financial data to support reimbursement.
• Explains the Dignity Health Payment Assistance program to patients.
• Obtains patient/guarantor signatures on required forms.
• Handles credit card data per HIPAA and hospital policy.
• Verifies benefits for scheduled admissions and outpatient services ahead of service.

Skills

Customer service

Data accuracy

Communication

Job description

Dignity Health - French Hospital Medical Center in San Luis Obispo seeks a Patient Registration Representative to ensure a positive patient experience during registration and to provide outstanding customer service. You will collect demographics, verify insurance, explain hospital policies, and assist with financial liability while upholding HIPAA standards.

The role emphasizes accuracy in data entry, strong communication, and collaboration with care teams to support patient satisfaction and