Patient Registration Specialist: Fast, Friendly & Accurate

Dignity Health; San Luis Obispo (CA); On-site; USD 34,000 - 43,000; Full time

Job summary

Dignity Health - French Hospital Medical Center in San Luis Obispo, CA is seeking a Patient Registration Representative to deliver a positive patient experience at registration. You will collect demographics, verify insurance, determine financial liability, and explain hospital policies to families.

The role requires meticulous data entry into the ADT system, accurate patient identification, and adherence to CMS and hospital regulatory requirements to support reimbursement and patient

Qualifications

• High School Diploma or GED with 1 year of experience in patient registration or related revenue cycle roles.
• Experience requesting and processing financial payments.
• Ability to follow hospital policies and respect patient rights.

Responsibilities

• Identify patients and collect accurate demographics at registration.
• Verify insurance and determine financial liability for the patient.
• Enter data accurately into the ADT system at the time of registration.
• Ensure medical record numbers are not duplicated and are properly identified.
• Meet CMS billing requirements and document compliance within the system.
• Explain hospital policies and patient rights to families during registration.

Skills

Customer service

Data entry

Attention to detail

Communication

Education

High School Diploma

GED

Tools

ADT system

Job description

Dignity Health - French Hospital Medical Center in San Luis Obispo, CA is seeking a Patient Registration Representative to deliver a positive patient experience at registration. You will collect demographics, verify insurance, determine financial liability, and explain hospital policies to families.

The role requires meticulous data entry into the ADT system, accurate patient identification, and adherence to CMS and hospital regulatory requirements to support reimbursement and patient