Patient Registration Specialist | Scheduling & Insurance

Northwest Healthcare; Tucson (AZ); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Competitive Pay

Medical, Dental, Vision, and Life Ins.

Generous PTO

401(k) Matching

Career Advancement Opportunities

Rewards & Recognition Programs

Job summary

Northwest Healthcare in Tucson is seeking a full-time Registrar to support the Admitting department at Houghton Hospital. The role focuses on accurate demographic and insurance data capture, scheduling procedures, and maintaining complete patient records while delivering exceptional customer service.

You will verify insurance, secure authorizations, pre-register patients, collect co-pays, and assist with insurance questions.

Qualifications

• Postsecondary education or training in medical office administration or healthcare administration preferred.
• 0-2 years of experience in a healthcare setting including patient registration, medical office scheduling, or front desk/admissions required.
• 0-2 years of experience in a customer service role preferred.

Responsibilities

• Interacts with patients and families to address questions and provide courteous, timely assistance.
• Regulates schedules based on procedure requirements, physician availability, and staffing needs.
• Schedules patient procedures and pre-registers scheduled patients by obtaining demographic information.
• Verifies insurance eligibility and secures necessary authorizations and verifications for services.
• Collects and records patient financial responsibility estimates as applicable.

Skills

Customer service

Interpersonal communication

Attention to detail

Scheduling

Education

Postsecondary ed in medical office administration

Tools

EHR systems

Registration software

Job description

Northwest Healthcare in Tucson is seeking a full-time Registrar to support the Admitting department at Houghton Hospital. The role focuses on accurate demographic and insurance data capture, scheduling procedures, and maintaining complete patient records while delivering exceptional customer service.

You will verify insurance, secure authorizations, pre-register patients, collect co-pays, and assist with insurance questions.