Part-Time Patient Registration Specialist (Evenings & Weekends)

R1 RCM Holdco Inc.; Nashville (TN); Presencial; USD 22.000 - 29.000; A tiempo parcial

Descripción de la vacante

R1 RCM Inc. is hiring a Part-Time Patient Registration Customer Service Representative to be the friendly first contact for patients at Ascension St Thomas Midtown Hospital.

You will guide patients through registration, answer questions, and gather essential details with empathy in a fast-paced setting. You will work across hospital systems, learn insurance nuances with training, and support clinicians and registration staff.

Formación

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.
• Preferred Medical or healthcare experience (but not required!)

Responsabilidades

• Work across multiple computer systems to register patients efficiently
• Answer phones and gather information quickly and accurately
• Assist patients who may be ill, anxious, or confused
• Navigate diverse insurance plans and coverage details (with training!)
• Adapt to interruptions from clinical teams during urgent care situations
• Build rapport and ease patient concerns in real time

Conocimientos

Customer service

Educación

High School Diploma or GED

Descripción del empleo

R1 RCM Inc. is hiring a Part-Time Patient Registration Customer Service Representative to be the friendly first contact for patients at Ascension St Thomas Midtown Hospital.

You will guide patients through registration, answer questions, and gather essential details with empathy in a fast-paced setting. You will work across hospital systems, learn insurance nuances with training, and support clinicians and registration staff.