Patient Registration Specialist - Compassionate Front Desk

R1-Rc; Anderson (IN); On-site; USD 19,000 - 25,000; Full time

Job summary

R1 RCM Inc. in Anderson, IN is hiring a Patient Registration Customer Service Representative. You’ll be the first friendly face patients meet at check‑in, helping them navigate registration and answer questions with compassion.

No healthcare background? We’ll train you, this role launches a healthcare career. You’ll work across systems, handle calls, verify information, and support patients through insurance details.

Qualifications

• High School Diploma or GED is required.
• Strong customer service experience is required.
• Ability to pass background check, drug test, and vaccination requirements.
• Healthcare experience is preferred but not required.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

Customer service

Education

High school diploma or GED

Job description

R1 RCM Inc. in Anderson, IN is hiring a Patient Registration Customer Service Representative. You’ll be the first friendly face patients meet at check‑in, helping them navigate registration and answer questions with compassion.

No healthcare background? We’ll train you, this role launches a healthcare career. You’ll work across systems, handle calls, verify information, and support patients through insurance details.