Patient Access & Registration Specialist

R1-Rc; Indianapolis (IN); On-site; USD 22,000 - 32,000; Full time

Job summary

R1 RCM Inc. in Indianapolis is hiring a Patient Registration Customer Service Representative in Patient Registration to greet patients and guide them through the check-in process. You’ll collect information, answer questions, and coordinate with clinical teams in a fast-paced hospital setting.

No healthcare background? No problem — we provide training. The role offers daily interactions across multiple systems, compassionate communication, and room to grow within a mission-driven team.

Qualifications

• High School Diploma or GED.
• Strong customer service experience.
• Ability to pass background check, drug test, and vaccination requirements.

Responsibilities

• Register patients across multiple computer systems.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans with training.
• Adapt to interruptions from clinical teams during urgent care.

Skills

Customer service

Communication skills

Education

High School Diploma or GED

Job description

R1 RCM Inc. in Indianapolis is hiring a Patient Registration Customer Service Representative in Patient Registration to greet patients and guide them through the check-in process. You’ll collect information, answer questions, and coordinate with clinical teams in a fast-paced hospital setting.

No healthcare background? No problem — we provide training. The role offers daily interactions across multiple systems, compassionate communication, and room to grow within a mission-driven team.