Patient Registration Specialist — Compassionate Front Desk

R1 RCM; Anderson (IN); On-site; USD 47,345,000 - 59,198,000; Full time

Job summary

R1 RCM is hiring a Patient Registration Customer Service Representative in Anderson, Indiana. You will help patients register, answer questions with confidence and compassion, and gather information quickly in a fast-paced hospital setting.

Training is provided; no healthcare background is required. This role supports clinicians and emergency staff and offers growth within healthcare and revenue cycle services.

Qualifications

• 2+ years of customer service experience.
• Ability to pass background check, drug test, and meet vaccination requirements.

Responsibilities

• Work across multiple computer systems to register patients efficiently.
• Answer phones and gather information quickly and accurately.
• Assist patients who may be ill, anxious, or confused.
• Navigate diverse insurance plans and coverage details (with training!).
• Adapt to interruptions from clinical teams during urgent care situations.
• Build rapport and ease patient concerns in real time.

Skills

2 years customer service experience

Education

High School Diploma or GED

Job description

R1 RCM is hiring a Patient Registration Customer Service Representative in Anderson, Indiana. You will help patients register, answer questions with confidence and compassion, and gather information quickly in a fast-paced hospital setting.

Training is provided; no healthcare background is required. This role supports clinicians and emergency staff and offers growth within healthcare and revenue cycle services.