Patient Registration Specialist - Calm & Caring Front Desk

R1 RCM, Inc.; Indianapolis (IN); Sur place; USD 22 000 - 32 000; Plein temps

Avantages offerts par ce poste

Competitive benefits package

Résumé du poste

R1 RCM Inc. in Indianapolis is hiring a Patient Registration Customer Service Representative to be the first friendly face patients meet when they check into the hospital.

You will help patients navigate the registration process, gather information, and answer questions with confidence in a fast-paced healthcare environment. This role offers training and a clear career path in healthcare, with a base pay range of $16.12 - $23.21 per hour and factors that influence compensation such as role,

Qualifications

• High School Diploma or GED required.
• Strong customer service experience required.
• Ability to pass background check, drug test, and vaccination requirements.

Responsabilités

• Register patients across multiple computer systems quickly and accurately.
• Answer phones and gather information with confidence and compassion.
• Assist patients who may be ill, anxious, or confused during admission.
• Navigate insurance plans and coverage details with training.
• Remain adaptable when interruptions occur from clinical teams during urgent care.
• Build rapport and ease patient concerns in real time.

Connaissances

Customer service experience

Formation

High School Diploma or GED

Description du poste

R1 RCM Inc. in Indianapolis is hiring a Patient Registration Customer Service Representative to be the first friendly face patients meet when they check into the hospital.

You will help patients navigate the registration process, gather information, and answer questions with confidence in a fast-paced healthcare environment. This role offers training and a clear career path in healthcare, with a base pay range of $16.12 - $23.21 per hour and factors that influence compensation such as role,