Patient Registration Specialist (Afternoons)

Henry Ford Health; West Bloomfield Charter Township (MI); On-site; USD 35,000 - 47,000; Full time

Job summary

Henry Ford Health in West Bloomfield is seeking a Patient Registration Representative for afternoon shifts to greet patients, verify insurance, and manage cash collections, ensuring a friendly and efficient registration experience.

You will support patients, visitors, and clinical staff by updating registrations, answering inquiries, and performing preregistration tasks in a fast-paced setting with frequent interruptions.

Qualifications

• High school diploma or GED required.
• Strong computer skills and working knowledge of Microsoft Office.
• Excellent customer service over phone, in person, and in writing.
• Willingness and ability to instruct others.

Responsibilities

• Greet and check in patients face-to-face, ensuring a welcoming experience.
• Verify insurance eligibility and handle cash collections accurately.
• Update patient registration and insurance information in our systems.
• Respond to inquiries from callers and customers, advocating on their behalf.
• Perform new patient registration and preregistration tasks efficiently.
• Manage multiple tasks in a fast-paced environment with frequent interruptions.

Skills

Customer service

Computer skills

Microsoft Office

Instruct others

Communication skills

Education

High school diploma or GED

Tools

EPIC

Job description

Henry Ford Health in West Bloomfield is seeking a Patient Registration Representative for afternoon shifts to greet patients, verify insurance, and manage cash collections, ensuring a friendly and efficient registration experience.

You will support patients, visitors, and clinical staff by updating registrations, answering inquiries, and performing preregistration tasks in a fast-paced setting with frequent interruptions.