Patient Registration Specialist

Charleston Area Medical Center; Morgantown (WV); On-site; USD 22,000 - 30,000; Full time

Job summary

Mon Health Medical Park seeks a Registration Representative to warmly welcome patients at ambulatory clinics and manage the full registration process. You will collect demographics, verify insurance, handle co-pays, and support daily clinic operations to ensure smooth patient flow and accurate billing.

As the first point of contact, you will deliver an exceptional patient experience with courteous communication, empathy, and strong attention to detail, while coordinating with clinical staff to

Qualifications

• Completes patient registrations accurately including demographics and insurance information.
• Verifies insurance eligibility and handles payments and deposits.
• Answers multi-line phones and provides friendly customer service.

Responsibilities

• Accurately obtains and enters patient demographics and insurance details in the EHR.
• Schedules and coordinates appointments, reminders, and follow-ups.
• Provides courteous, professional service as the first clinic contact.
• Communicates with staff to support patient flow and clinic efficiency.
• Maintains accuracy in documentation and billing related tasks.

Skills

Patient registration

Customer service

Office organizational skills

Multitasking in fast-paced environment

Communication skills

Education

High School Diploma or GED

Job description

Mon Health Medical Park seeks a Registration Representative to warmly welcome patients at ambulatory clinics and manage the full registration process. You will collect demographics, verify insurance, handle co-pays, and support daily clinic operations to ensure smooth patient flow and accurate billing.

As the first point of contact, you will deliver an exceptional patient experience with courteous communication, empathy, and strong attention to detail, while coordinating with clinical staff to