Patient Registration Specialist

Park DuValle Community Health Centers; Louisville (KY); On-site; USD 22,000 - 28,000; Full time

Job summary

Park DuValle Community Health Center is seeking a Registration Clerk to serve as the first point of contact for patients. The role ensures accurate patient registration, insurance verification, scheduling, payment collection, and record management in a healthcare setting.

The ideal candidate will be professional, compassionate, detail‑oriented, and committed to delivering exceptional customer service while adhering to HIPAA privacy guidelines.

Qualifications

• High school diploma or GED required; healthcare admin coursework is a plus.
• Experience in medical offices or healthcare settings preferred.
• Detail-oriented with strong data entry accuracy and privacy awareness.

Responsibilities

• Welcome patients at registration and assist with check-in.
• Collect, verify, and update demographic and insurance data.
• Process patient payments and post to accounts accurately.
• Enter patient information into the EHR system precisely.
• Verify insurance eligibility and explain coverage requirements.
• Schedule appointments and manage patient flow.
• Maintain HIPAA-compliant confidentiality and security.
• Communicate with providers and staff to coordinate care.
• Address patient questions about registration, scheduling, or billing.
• Keep reception area clean and professional; perform other duties as assigned.

Skills

Customer service

Data entry accuracy

Verbal communication

Written communication

Microsoft Office

EHR systems

Multitasking

Confidentiality

Education

High school diploma or GED

Tools

EHR systems

Job description

Park DuValle Community Health Center is seeking a Registration Clerk to serve as the first point of contact for patients. The role ensures accurate patient registration, insurance verification, scheduling, payment collection, and record management in a healthcare setting.

The ideal candidate will be professional, compassionate, detail‑oriented, and committed to delivering exceptional customer service while adhering to HIPAA privacy guidelines.