Patient Registration Specialist

jacksonhospitalinternal; Montgomery (AL); On-site; USD 18,000 - 23,000; Full time

Job summary

Jackson Hospital in Montgomery, AL seeks a Patient Access role to perform pre-registration, registration, payer verification, and at the point of service collections. You will gather patient data, verify eligibility, coordinate benefits, and collect financial responsibility while ensuring HIPAA/ EMTALA compliance.

The ideal candidate has a high school diploma, strong communication, and the ability to use medical terminology and type 40–50 wpm for accurate data entry.

Qualifications

• High school diploma or equivalent.
• Basic medical terminology knowledge.
• Ability to type 40–50 words per minute with accurate data entry.

Responsibilities

• Dependent upon assignment within the department, perform pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections.
• Enter patient demographic and benefit information, verify benefits eligibility, coordinate benefits, determine and collect patient financial responsibility at the point of service.

Skills

AIDET communication

Customer service

Verbal communication

Education

High school diploma

Job description

Dependent upon assignment within the department, responsibilities may include pre-registration, registration, payer identification and verification, referral to financial counseling, and point of service collections. Vital functions include: timely, accurate and complete data gathering and entry in the computer system(s) of patient demographic and benefit information, verification of benefits eligibility and limitations, coordination of benefits, determination and collection of patient’s financial responsibility at the point of service, and satisfaction of regulatory requirements (medical necessity determination, Medicare Secondary Payer completion and coordination of benefits, Important Message from Medicare issuance and signage, HIPAA, and EMTALA). Ability to communicate concisely and clearly is important. Essential is the ability to use AIDET and provide excellent customer service to patients, patients’ family members, healthcare providers, medical staff offices, and peers.

High school diploma or equivalent. Previous business office experience preferred in a healthcare environment. Ability to interact with the public, i.e. children, adolescents, adults and geriatric. Ability to interpret and possess basic medical and anatomy terminology skills. Manual dexterity and visual acuity necessary to utilize the PC and calculator. Visual acuity also necessary for filing and proofing documents. Ability to sit for prolonged periods of time. Verbal communication and hearing ability to communicate with a multitude of customers. Frequent lifting of patient luggage (25-40 lbs.) Ability to type 40 to 50 words per minute.